Refund policy
Return & Refund Policy
At Green Field, customer satisfaction is our priority.
Returns
We accept returns within 30 days of the delivery date.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Personalized or customized products
- Final sale or clearance items
Refunds
Once we receive and inspect your returned item, we will notify you of the refund status.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping charges are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and include photos.
Return Shipping
Customers are responsible for return shipping costs unless the return is caused by our mistake.
Contact Email: rangzenrimini@gmail.com